Privacy Policy
Last updated: 2nd September 2026
Borger Traffic ("we", "us", "our") is committed to protecting your privacy in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles. This policy explains how we collect, use, store and disclose personal information through our website.
1. What personal information we collect
When you contact us, request a quote, or book a site inspection through our website, we may collect:
- your name
- your phone number
- your email address
- any details you include in your message
We don't collect sensitive information (such as health information) through this website.
2. How we collect it
We collect personal information directly from you when you fill out a form on our site, for example the contact form, a "Get a Free Quote" request, or a "Book a Site Inspection" request. We don't knowingly collect information from children, and this website isn't directed at children.
3. Why we collect and use it
We use the information you provide to:
- respond to your enquiry or quote request
- arrange site inspections and discuss your traffic management needs
- deliver our services to you if you engage us
- keep records for accounting and business purposes
We don't use your information for unrelated marketing without your consent, and we don't sell your personal information to anyone.
4. Who we share it with
We may share your information with:
- our staff and subcontractors, where needed to deliver our services
- our website hosting and form provider, which processes and stores form submissions on our behalf
- related Borger businesses (such as Borger Cranes and Borger Safety & Workwear), where a job requires coordinating services across those businesses
We don't share your information with anyone else unless required by law.
5. Overseas disclosure
Our website is hosted using infrastructure that may store or process data on servers located outside Australia. By submitting a form on our site, you consent to this transfer.
6. Cookies and analytics
Our website may use basic cookies or analytics tools to understand how visitors use the site and to help us improve it. These don't identify you personally. If we introduce more detailed tracking or advertising cookies in future, we'll update this policy to reflect that.
7. Storing and securing your information
We take reasonable steps to protect the personal information we hold from misuse, loss and unauthorised access. We only keep your information for as long as we reasonably need it for the purposes described above.
8. Accessing and correcting your information
You can ask us for a copy of the personal information we hold about you, or ask us to correct it, by contacting us using the details below.
9. Complaints
If you have a concern about how we've handled your personal information, please contact us first so we can try to resolve it directly. If you're not satisfied with our response, you can lodge a complaint with the Office of the Australian Information Commissioner (OAIC) at oaic.gov.au.
10. Contact us
Borger Traffic
46 McCauley Street, Matraville NSW 2036
Phone: (02) 9832 1200
Email: sydney@borgertraffic.com
11. Changes to this policy
We may update this policy from time to time. The most current version will always be available on this page.